Aide

In order to bring you the best last-minute rates possible, at some hotels your room type will be assigned at check-in. These hotels will say ‘Selected by Hotel’ next to ‘Room Type’ on the booking screen. But we've also added the option for you to choose your room type (1 bed or 2 beds) in advance when available. Just tap 'Room type' before booking to make your choice. In some locations, you can even ‘Customize’ your search to show hotels that allow room selection.

And rest assured: every room, no matter the type, will accommodate two adults. Extra guests are at the hotel’s discretion and may be subject to additional fees.

Heads up - room type selection is not yet supported on our mobile website, so if you’d like to use this feature, make sure to download our award-winning app!

We've seen time and time again that rates drop at the last minute, as the rooms may otherwise go unsold. But we work hard to ensure the rates you see on HotelTonight are the very best price you can get for that hotel at that moment, which we back up with our HT Guarantee. The hotels we feature on the app are always changing, so if you see something you like, and want to lock it down, we say go for it. If you're feeling extra flexible and want to wait 'til same-day to book, you do you. Either way, you win.

We started with same-day bookings, expanded to allow you to book up to a week in advance and then, by popular demand, expanded even further in some of our most popular cities to allow even more people to experience the joy that is booking with HotelTonight. Whether you need a room in 100 days, 100 hours or 100 seconds, we've got your back. We're all about living in the moment, and every night is tonight at some point (and yesterday is history, tomorrow is a mystery, you get the gist...)

Some of our hotel partners do allow you to book multiple rooms (up to 4) at once if you are using the app on an iOS or Android device. Use the filters under the location and date selectors to choose how many rooms you need.

If you're booking on our website, or the hotel you're looking for doesn't offer multiroom bookings, you may still be able to book multiple rooms with them as long as we have inventory available (the app will show you if there are fewer than 3 rooms left) - simply make your first booking and then head back to your search to book another.

You are able to change the info in your account with us at any time. On your iPhone and iPad, tap 'Account.' From there, tap on any of the ‘Your Information’ fields to edit or update your information. On an Android, tap ‘Account’ and then ‘Settings.’ Tap on any of the fields to update your info.

Make sure to double-check the email address so your booking receipts don't get lost in the great online abyss.

Don't see these settings? Make sure you've got the latest version of the app!

Heads up - editing your user info is not yet supported on our mobile website. To do this, please download our award-winning app!

HT Perks is a way to reward and give back to our bookers (that’s you!). It’s simple: the more you use HotelTonight, the better it gets. As you book, you unlock levels that give you access to exclusive extra discounts, and you can use those discounts immediately or save them for a later booking. (Yep, we found a way to make our deals *even* better.) You also unlock other sweet perks as you level up. Unlike other programs, there are no blackout dates and you never lose your status.

For all the details, head to the app and tap on ‘Bookings’ and then ‘Learn More’ in the HT Perks section.

The Daily Drop is an exclusive, personalized deal with room rates at least 30% off the already-low HotelTonight room rate. You’ll see Daily Drops in many destinations (whenever they’re available), and you can unlock one a day, every day. Once you “unlock” the deal, you’ve got 15 minutes to book it and then poof, it’s gone. Note that sometimes these deals sell out even faster, so again, if you want in, make like the Fresh Prince and Carlton and jump on it. But if you miss out, don’t fret. We’ve got lots of other deals, every day (it’s kind of our thing).

The hotels featured are based on when and where you’re searching, and what kind of hotels you like (Hip, Luxe, Solid, etc.). The more you unlock, the better we’ll get at matching you to your perfect deal. Extra incentive to book that trip you’ve been thinking about!

Heads up: Daily Drop is not yet supported on our mobile website, so if you’d like to use this feature, make sure to download our award-winning app!

You sure can! On our app, you can update your payment info before booking (on your iPhone or iPad, simply tap 'Account' and then 'Payment' to update your payment info. On your Android, tap Account then ‘Settings’ and then 'Payment Methods.’) On our mobile website, you can add or choose your preferred credit card during the booking process.

Already made your booking but need to change your method of payment? No sweat. Simply make sure that the card you want to use instead is stored in your account, and contact us below so we can help.

Rest assured, your credit card information is always secure, and we’ll only ever make a change in payment with your permission.

As long as the hotel has rooms available, you're able to make a booking for the extra night(s) you need to extend your stay. You can search the hotel name in the search field for the dates you need and then, once confirmed, simply let the front desk know that you've extended your booking. They'll do their best to keep you in the same room but may need you to visit the front desk to update your information.

If you saw the option to add a second night when completing your booking for a discount but didn't select that option at the time, that deal is no longer available, but following the steps above will get you the best rates out there now!

Can't find the hotel anymore? It may be that the hotel doesn't have rooms available. Speak to the front desk to find out what options they may have for you.

HotelTonight currently supports the following payment methods:
- Most major credit cards: Visa, AMEX, MasterCard, Discover
- PayPal
- Apple Pay

If you’re having trouble completing a purchase, please reach out to your credit card company or financial institution directly for help.

If you’re attempting to redeem a coupon and are seeing an error message, it’s likely because:
- The code has expired.
- The booking does not meet the terms of the code. These terms can include time, location, hotel, or minimum spend restrictions.
- The maximum number of people have already redeemed it.
- You’ve already redeemed the code.
- You’ve entered the code incorrectly.
- You're trying to redeem a code for first-time customers but have already booked with us using this account, this device or this payment method. (Sorry, no double-dipping!)

Most of the rooms on HotelTonight are offered on a non-refundable, non-cancellable, non-transferable, and non-modifiable basis. That is part of how we can secure great deals for you from these hotels. Unless you see different terms during checkout, all refunds, cancellations, transfers and modifications are at the discretion of the hotel. As such, canceling a booking is not possible unless your booking displays a cancellation option or is eligible for the 24-hour cancellation period for certain reservations in California (see below). Please review the cancellation policy listed on your booking.

24-hour cancellation period for certain reservations in California
Starting July 1, 2024, if you're booking a stay in California, you can cancel your reservation for a full refund for up to 24 hours after making the reservation – as long as your reservation was made at least 72 hours before the check-in time. This limited cancellation period will apply to California hotels even if your reservation is otherwise non-refundable and non-cancellable. If your booking is eligible and you’d like to cancel your reservation, please reach out to our team via help@hoteltonight.com.

It happens to the best of us!

Tap ‘Account’ and then ‘Sign In’ and hit ‘Continue.’ Then tap ‘Send My Link’ and we’ll email you a link that’ll sign you in with one tap. Easy as it sounds. Because “passwords are fun to type” said no one ever.